Terms of service

Terms of Service

Effective Date: [3/12/2025]

Welcome to Trippy Ninja! These Terms of Service ("Terms") govern your access to and use of our website, TrippyNinja.com, and any related services (collectively, the "Service"). By using our Service, you agree to these Terms. If you do not agree, please do not use our website.

1. General Terms

Trippy Ninja is an online print-on-demand store that offers unique apparel and accessories. Our products are fulfilled by Printify, a third-party print-on-demand service. By purchasing from us, you acknowledge that Printify handles production and shipping.

2. Order Processing & Fulfillment

  • All orders are made-to-order and processed through Printify’s network of printing partners.
  • Order production typically takes 2-7 business days, followed by shipping, which varies based on location and selected shipping method.
  • Once an order is placed, it cannot be modified or canceled because production begins immediately.

3. Shipping & Delivery

  • Shipping times vary depending on the destination, typically ranging from 5-15 business days.
  • Trippy Ninja is not responsible for delays caused by the carrier, customs, or unforeseen circumstances.
  • Customers are responsible for ensuring the correct shipping address is provided at checkout.

4. Returns, Refunds & Exchanges

Since our products are custom-made, we do not accept returns or exchanges unless an item is damaged, defective, or incorrect due to a production error.
If you receive a defective item, please contact us within 7 days of delivery at [your email] with the following:

  • Order number
  • Photos of the issue
  • Description of the problem

If eligible, we will arrange a replacement or refund.

5. Intellectual Property

All designs, logos, and content on TrippyNinja.com are the intellectual property of Trippy Ninja and may not be used, copied, or distributed without permission.

6. Limitation of Liability

Trippy Ninja is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the total amount paid for your purchase.

7. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our Service after changes means you accept the updated Terms.

8. Contact Us

If you have any questions, contact us at:
📧 Email: [TrippyNinjaLLC@aol.com]
🌐 Website: [TrippyNinja.com]

By using our website and making a purchase, you acknowledge that you have read and agree to these Terms of Service.